An evaluation was conducted of 12 higher education service-learning programs at 9 colleges and universities and 1 nonprofit agency in Minnesota. Research was based on interviews with individuals involved in local programs (program directors, faculty, participants, community agency personnel, and service recipients). Analysis of interview responses found themes centered about issues of program design, success and impact of programs, and the long-term sustainability of service-learning. The study found that, while service-learning experiences were appreciated by most respondents, the quality of the programs varied significantly, and long-term sustainability without federal funding appeared to be uncertain in most of the programs. Respondents also urged more community involvement in program design and implementation, stressed the value of critical reflection by students on their experiences, and criticized reporting requirements of the federal grant. A matrix table of Learn and Serve programs in Minnesota is attached, as well as an appendix that defines major categories of study. (CH)