This document is a handbook for adult education professionals to follow when beginning or expanding learning programs to meet the needs of stakeholders at a particular workplace. The handbook presents a seven-step model that is based on the findings of several research and demonstration programs. Each of the handbook's seven chapters details one step of the model. Each chapter includes tips, suggested activities, recommended resources, and a variety of forms tailored to adult education programs in workplace settings. The model's steps and selected substeps are as follows: (1) know your program (surveying adult basic education programs, describing your program to employers); (2) know your community (gathering community information; marketing); (3) know your workplace (workplace culture; goal writing; partnership building); (4) know your resources (human resources, materials, instructional methods); (5) know your plan (principles of planning; proposal development); (6) know your progress; and (7) know your results (gathering and analyzing outcomes data). The concluding chapter recaps the seven steps and discusses the following challenges facing workplace adult education programs: (1) integrating adult education into workforce development; (2) teaching work-related basic skills; (3) using the work context for learning; (4) integrating technology into workplace learning; (5) building respectful relationships; and (6) being collaborative and building partnerships. (MN)