This document serves as a supportive tool for school counselors and their programs. It focuses on counseling issues and ideas, and has a particular emphasis on ideas for best practice. It also serves an important role in promoting the school counseling profession. This issue includes the following articles: (1) "Format for the Future: Developing Portfolios for the Changing Roles of School Counselors in the 21st Century" (Susan R. Boes, Carol VanZile-Tamsen, and C. Marie Jackson); (2) "Growing a Good Counseling Program" (Brian Law, Rhea Wagahoff, Michael Creamer, and Jean Allen); (3) "Keeping the Customers Satisfied...Implementing a Customer-Focused Performance-Based Middle School Guidance and Counseling Program" (Norma Y. Holder); (4) "The School Counselor's Response to the Indirect Exposure of Children to Violence and Natural Disaster" (Dana Edwards); (5) "Project IMPROVE: Helping Students Feel Safe in the School Cafeteria and on the School Buses" (Sheila W. Veatch); (6) "Peer Mediation in an Alternative School" (Jacqueline J. Carver); (7) "GSCEPs...Georgia School Counselors Effective Practices" (Dana Edwards); (8) "Anger Management Groups in Middle School" (Donna Wilson Ratliff); (9) "Groups for Children with ADHD" (Claudia K. Adams); (10) "Stress Management for Children Coping with Life-Threatening Illness or Disability within the Family" (Debra W. Thompson); (11) Adventure Based Counseling Groups in the Middle School" (Barbara Wolff Watters); (12) "Career Guidance: A Great Motivator!" (Judith Morris-Reichenbach); (13) "Cultural Diversity: Effective Activities To Promote Cultural Awareness" (Debra D. Delaine); (14) "Creating a New Circle of Friends" (Joan S. Gill, Andra P. Harris, and Sally B. Mazor). (Contains 16 appendixes and 96 references.) (JDM)