This paper contains a transcript of the testimony of Robert C. Gross, representing state employment services program and unemployment compensation agencies, before the U.S. House of Representatives Ways and Means Subcommittee on Human Resources and Education and the Workforce. According to the testimony, the publicly funded work force system has undergone a remarkable transformation into a coordinated approach in which today's work force learns tomorrow's skills and employers can find tomorrow's promising employees. The features of such a coordinated approach, known as a "one-stop system," include the following: (1) everyone can be served and have diverse needs met; (2) customers, service standards, and resources are shared; (3) components relate to each other and to other systems; (4) multiple programs have a single customer interface; (5) clear customer pathways exist from one service to another; and (6) multiple programs share accountability for system performance. Challenges facing the new work force system include funding, reporting, and partnering, but according to Gross, the system is prepared to meet the challenges of the new economy. (KC)