This book draws upon William Glasser's choice theory, which categorically rejects external control psychology. Part I, "Seeing Crises in a Context," includes: (1) "Managing for Quality in the Schools" (W. Glasser); (2) "Reality Therapy and Choice Theory: Making Personal Choices for a Change" (L. L. Palmatier); (3) "Crisis Theory: Counseling Out-of-Control People" (M. B. Ballou, L. Litwack); (4) "Ethical School Counseling: Managing a Balancing Act" (T. E. Paterson); (5) "Therapist as Teacher; Teacher as Therapist: Evolution of the Responsible Role Model" (B. I. Bratter, C. J. Bratter, T. E. Bratter). Part II, "Crises and Solutions--Personal Traumas," includes: (6) "Handling Personal Problems: Showing Fear, Tears, Inactivity, Apathy, Impulsivity, and Truancy" (L. L. Palmatier); (7)"Child Abuse and Neglect: A Guide to Effective Advocacy" (L. Loar); (8) "Substance Abuse in Children and Adolescents: A Family Perspective" (K. Barrett, S. Rafton); (9) "Depression and Suicide: Injecting Hope" (J. C. Park, A. O. Boyd); (10) "Counseling Sexual Abusers" (S. Eckert); (11) "Children and HIV: Concepts and Strategies for Teachers and Counselors" (L. K. Brewer, M. Parish). Part III, " Crises and Solutions--Interactional Traumas," includes: (12) "Handling Interpersonal Problems at School: Improving Relationships" (L. L. Palmatier); (13) "Counseling Children from Foster Families: Challenges for School" (S. Tennyson); (14) "Reducing Cross-Cultural Conflict with Choice Theory" (B. Peltier); (15) "Street Gangs: Coping with Violence in Schools" (M. Peterson); (16) "Death and Childhood Grief" (J. Francis); (17) "Parental Involvement with Certain School Problems" (L. L. Palmatier); (18) "Conflict Resolution Strategies: Using Reality Therapy and Choice Theory to Assist Children in Making Better Choices" (E. W. Chance, P. L. Chance); "Epilogue: Psychology: Science of Charade - Freud's Power Grab" (L. L. Palmatier). Each chapter includes a bibliography and a list of references. (MKA)