Applied Business Technologies, Inc. is in the process of developing multi-media training CD's to support the implementation of its PowerCAMPUS student information system product. Multi-media training is a very powerful tool for achieving objectives. Trainees take the course at a time convenient for them and progress at a pace suited to their ability. Post course testing reveals this type of training is significantly more effective than traditional classroom training. Especially effective is the eye-to-eye contact with the instructor during the video portion of the training. A comparison of the life-cycle costs to deliver system training using a multi-media enhanced program versus a traditional one shows the significant economic advantage of the technique. The advantage escalates dramatically with scale. Traditional training techniques in the software industry, the multi-media training paradigm, and program limitations are discussed. (Author/AEF)