This videotape and trainer's package helps fundraisers prepare a 1.25 hour program with scripted training guidelines for use by experienced or novice trainers. The workshop is designed to make all library staff partners in the fundraising process and to demonstrate that the behaviors involved are the same as those normally used to give good customer service. As a result of the workshop participants will be able to: identify and act on fundraising opportunities; describe and utilize the connect, respect & pass on process; describe the different roles of staff in fundraising; and demonstrate an increased comfort level with the fundraising process and behaviors. Specifically, the training manual includes: instructions for using the training package; handout--key concepts; trainer's scripts; a donor bill of rights; sample gift policies; negotiating the appropriate gift; and contact information for five fundraising resources. (DLS)