This book, which is intended for new training professionals and others asked to provide training, lists the critical elements of training and details an eight-step process for providing training in the workplace. The book begins with a brief introduction explaining the purposes of training and why it has become so important. The next eight sections explain the following steps to effective training: facilitate learning; focus on performance (establish the objective of the training and keep on track); focus on learning (make sure the training provides the maximum possibility for participant learning, with emphasis on how adults and organizations learn); be prepared (develop the materials needed for effective training); deliver effectively (learn the communication skills needed to present training sessions successfully); get learners involved (learn to develop the best in all participants and different ways to deliver the training; get feedback (develop ways to determine training success); and improve continuously (keep an up-to-date trainer's portfolio and strengthen existing training skills). Concluding the book is a chapter on training resources that contains lists of 10 recommended books and 10 sources of training videos, products, and services. Forty-four exhibits are included. (MN)