This document, which was developed for participants in a videoconference on literacy training in the workplace, contains information and resources designed to help literacy trainers improve their workplace literacy programs. Presented in the introductory section are a videoconference evaluation form, list of videoconference sponsors, and videoconference agenda. The first third of the document, which is devoted to workplace literacy issues, contains the following: facts from case studies of four successful workplace literacy programs; outline of workplace literacy issues to be addressed; statistical information regarding how much workplace literacy training is occurring; comparison of traditional and high-performance work organizations; summary of the Secretary's Commission on Achieving Necessary Skills report; and discussion of skills standards for the workplace. The second third of the document consists of a 50-item annotated bibliography of resource materials for/about workplace literacy training and a 9-item annotated bibliography of resource organizations concerned with workplace literacy. The final third of the document is an annotated bibliography of 10 electronic online resources for workplace literacy (electronic mail-based systems, gopher servers, and Internet service providers). (MN)