ERIC Number: ED384376
Record Type: Non-Journal
Publication Date: 1995-Jul
Pages: 35
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
Maryland Community College Workforce Training Evaluation and Needs Assessment Survey.
Clagett, Craig A.; Alexander, Hershel J.
In January 1995, the Maryland Association of Deans and Directors of Continuing Education/Community Services undertook a study of all state organizations that had received workforce training under contract arrangements during 1993-94. The study sought to develop a profile of organizations served, determine employer satisfaction with training, and identify future workforce training needs. A total of 1,021 employers were surveyed, with responses being received from 561, representing organizations ranging in size from less than 25 employees to firms with over 5,000 workers. Government, manufacturing, and healthcare represented 63% of the respondents. An analysis of responses indicated the following: (1) the median number of employees participating in contract training at each site was 25, while the primary goal of training for 74% of the respondents was to upgrade the quality of employee performance in a current job; (2) cost-effectiveness was cited by 69% of respondents regarding their choice of a community college for training; (3) 60% of respondents were very satisfied with the training and 37% were satisfied; (4) 96% would recommend their community college to others, 57% indicated that they would definitely use the college again, and 36% that they probably would; (5) top anticipated employee training needs cited by respondents were computer applications, interpersonal relations, written/oral communications, and customer service training; (6) top anticipated management training needs were supervision/leadership, total quality management/continuous improvement, and personnel and labor law; and (7) top anticipated needs for training-related services were customized job-skill training, help in seeking funds for training, and analysis to assess employee needs. (KP)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Maryland Association of Deans and Directors of Continuing Education/Community Services.
Identifiers - Location: Maryland
Grant or Contract Numbers: N/A