Proceedings of the February 1993 conference on college instruction and services to promote retention and success of high-risk (limited-ability, limited-English-proficient (LEP), and learning-disabled) college students include prefatory remarks, a keynote address, panel presentations, and summaries of discipline-based workshops. The keynote address, by JoAnn Crandall, looks at the situation of students at the City University of New York (CUNY) in the context of the national situation, identifies the challenges facing CUNY in meeting the needs of a diverse student population, discusses the resources that this population can provide, suggests faculty strategies for accommodating a diverse population, and offers additional ideas for institutional involvement and support. Four panel presentations also offer ideas in the areas of: remedial and developmental instruction; learning of reading, writing, and speaking skills; and large classes. A refugee student's personal narrative is also presented. The discipline-based workshops summarized are those for health occupations, social sciences/education, humanities/arts, engineering/technology, business/mathematics; and science. Appended materials include the conference program, a list of faculty participants, and the description of an intermediate/advanced English-as-a-Second-Language (ESL) lesson in critical thinking and self-expression about current events. (MSE)