This module for a 1-semester Total Quality Management (TQM) course for high school or community college students provides a classroom model to meet the needs of students learning TQM skills as well as other workplace skills. These workplace skills, sometimes called "SCANS competencies and skills," are a set of skills identified by the Secretary of Labor's Commission on Achieving Necessary Skills. They have been determined to be necessary for the workers of today and the future. This module provides the classroom model in a sequential format that shows the teacher what work must be done prior to class, model activities for the first day and week of class, and ongoing responsibilities during the semester. The model is also presented in a format that lists the general ground rules as well as how each of the TQM competencies is addressed. A third format shows the responsibilities of the teacher and the students who are participating in the classroom model. An example is provided of a TQM classroom pilot that was conducted at Temple Junior College. The pilot shows some of the benefits that can be obtained by use of the classroom model described in this module. Handouts and transparency masters are included. (KC)