This guide provides line practitioners, managers, and policy makers with an orientation to the essentials of "client-centered" case management serving young people who require assistance from a variety of service institutions. It focuses on implementation of case management within the context of the federal Job Training Partnership Act (JTPA) and its amendments of 1992. The guide's 25 chapters are designed to help the reader do the following: define case management; analyze attitudes and behaviors that contribute to a relationship of trust and cooperation between a case manager and a young person; describe factors that must be present for a young person to be motivated to pursue his/her goals; define and handle assessment; assist young people in goal setting; help a youth solve a difficult problem; develop a service strategy; implement an individual service strategy; follow up on clients; facilitate client independence; understand the importance of formal, interinstitutional case management systems; understand the process of interagency partnership development; develop cross-institutional case management system; cope with large caseloads; define an "umbrella" outcome; meld the client outcome sought with a system vision; identify ways to involve the right individuals on the leaders' planning group; orient new players; identify interagency case management models; develop components of the new system; govern a case management system; formulate effective interagency agreements; learn the case manager's role in facilitating improvements of a community's human service system; describe case manager's skills; and evaluate case management. (YLB)