Following a prefatory tribute to distinguished librarian Herbert S. White, this publication includes the following papers, mainly focused on user needs and library services in the electronic library age: "Information Technology, Users, and Intermediaries in the 21st Century: Some Observations and Predictions" (Herbert S. White); "Managing Continuous Change for Continuous Improvement" (Ellen Hoffmann); "The Impact of the Virtual Library on Library Management and Organization" (Barbara von Wahlde); "The New Campus Information Environment" (Richard M. Dougherty); "Electronically Recorded Information and the Library" (Irene Sever); "Management Development in the Networked Library" (Sheila Corrall); "Libraries of the Future: Real and Virtual" (Roland Hjerppe); "Librarians, Technology and Mediocrity" (Frederick W. Lancaster); "Introducing New Library Technologies to Faculty" (Maureen Pastine); "The Electronic Library: Virtually a Reality?" (Mel W. Collier, Anne Ramsden, and Zimin Wu); "The New Roles of Librarians in the Electronic Library: Organizational and Functional Changes in a Swedish University Library" (Gunhild Back); "The British Library: Towards the Millennium" (Stuart Ede); "From Microforms to Imaging: Document Storage in Transition" (Andrew G. Torok); "Intelligent Gateways: Functions for the Benefit of the Electronic Library" (Achim Osswald); "Wide-Area Information Server (WAIS) as the Hub of an Electronic Library Service at Lund University" (Anders Ardo and Traugott Koch); "Inter- and Intrabibliographical Relationships: A Concept for a Hypercatalog" (Eva Bertha); "CD-ROM in Heterogeneous University Environments" (Reinhard Nedela); "Successfully Managing a CD-ROM Network: Necessary Tools, Organizational Aspects, and Consequences for the Library" (Christian Heinisch); "CD-ROM Network as a Component of an Integrated Information System" (Sigrid Reinitzer); "Online Public Access Catalogs Serving Users in an Electronic Library Environment" (Ronald M. Schmidt); "AL