Eight papers for the Collections and Services Division of the International Federation of Library Associations and Institutions that were given at the 1992 annual meeting are presented. These papers deal with the acquisition and exchange of library materials, interlending, and serial publications. The following papers are included: (1) "Why Won't You Accept My Order? Global Acquisitions Solutions" (T. Leisner); (2) "South Asian Literature: Acquisition and Processing in West European Libraries" (G. F. Baumann); (3) "The Interlibrary Loan (ILL) Protocol: Progress and Projects" (L. Swain and P. Tallim); (4) "Sci-Tech Libraries: New Approach to Interlibrary Loans" (E. Eronina); (5) "Improving Interlending through Goal Setting and Performance Measurement" (J. Willemse); (6) "OSIRIS, a Microcomputer Based Online Serials Information, Registration and Inquiry System" (S. Santiago); (7) "Serial Publications in India" (P. K. Gupta); and (8) "Basic Serials Management Handbook" (J. Szilvassy). Most papers are followed by references.