The purpose of this research study was to compose a user profile of one specific electronic conference/electronic mail (e-conference/e-mail) discussion group through an in-depth case study, using a survey administered, collected, and tabulated electronically. The BALT-L is an online forum devoted to communication to and about the Baltic republics of Lithuania, Latvia, and Estonia. Responses of 80 out of a total of 558 subscribers indicate that the typical user is male (85 percent), and that 30 percent of the respondents are between 19 and 29 years old. If U.S. educational levels were applied, 46.25 percent have a doctorate. While most subscribers (82.5 percent) belong to more than 10 e-conference/e-mail groups, the average user belonged to 8, and 3 individuals belonged to 50 each. Thirty-five percent ranked accessing general background information on a subject as their primary reason for accessing this medium. Responses originated from 14 geographic areas, with 63.75 percent from the United States. A full 40 percent of the respondents were not of Baltic heritage, while 26.25 percent were Lithuanian, 23.75 percent were Latvian, and 10 percent were Estonian. Unique considerations in conducting research in an electronic medium, such as confidentiality and tailoring inquiries to the international audience, are also addressed. Twenty-four tables present survey responses. Seven appendixes contain supplemental information about the group and the survey process. (Contains 30 references.) (Author/SLD)