This document is the second volume of a two-volume set of lesson plans that together make up a complete training package for full-service terminal operators. The lesson plans are designed to ensure that a state's National Crime Information Center (NCIC) training program meets Advisory Policy Board standards. (NCIC is a nationwide computerized information system serving local, state, and federal criminal justice agencies.) This volume reviews policies of the 12 "Hot" Files maintained by the NCIC and provides instructions for completing transactions into the files. Separate lesson plans focus on these "Hot" Files: license plate; article; securities; vehicle; boat; gun; wanted person; foreign fugitive; United States secret service protective; bureau of alcohol, tobacco, and firearms violent felon; missing person; and unidentified person. An introductory page to each lesson plan lists title, time allotted, target group, and method of instruction. The lesson plan consists of a statement of goal and objectives, criterion test and test answers, lists of required materials, and the instructional content itself. Certain materials are provided: information sheets, bibliography, overhead transparency masters, and handouts. The instructional part of each lesson plan is divided into 12 parts. Part 1 is an introduction to the importance of the file. Part 2 defines the file for NCIC purposes. The various NCIC transactions are discussed in parts 3-10 (called "the message sections") each of which consists of the following: a purpose section that explains the reason for each transaction; a requirements section that states the specific data needed to perform each transaction; an interpreting responses section that reviews all possible responses the operator may receive or generate to other agencies as a result of the transaction transmitted; and a guidelines section that reviews policy issues. Part 11 provides the amount of time the record remains in NCIC. Part 12 highlights the file and reviews critical points. (YLB)