This document is the first volume of a two-volume set of lesson plans which together make up a complete training package for full-service terminal operators. The lesson plans are designed to ensure that a state's National Crime Information Center (NCIC) training program meets Advisory Policy Board standards. (NCIC is a nationwide computerized information system serving local, state, and federal criminal justice agencies.) This volume contains lesson plans for seven areas of instruction: system history, shared management concept, hit confirmation, validation, system security, standards and sanctions, and interstate identification index. An introductory page to each area of instruction lists title, time allotted, target group, and method of instruction. The lesson plans consist of a statement of goal and objectives, criterion test and test answers, a list of required materials, and a block of instructional content. Certain materials are provided: information sheets, bibliography, overhead transparency masters, and handouts. The volume also contains a separate section giving the NCIC Bylaws, lists of Advisory Policy Board and Regional Working Group Members, and other materials pertaining to NCIC operations. (YLB)