A state-level summative review of the Letters Program of Florida's 28 community colleges was undertaken to examine issues that affect the program's leaders and planners, to make recommendations for policy changes and funding priorities, to identify areas of need, to observe trends, and to highlight thematic concerns among division/department chairs and faculty within the letters division. For the purposes of the review, the term "Letters" referred to all English, composition, speech, and literature courses. A survey of Letters Division/Department chairs was conducted at 55 campus sites statewide, yielding an 80% response rate. In addition, interviews were conducted with chairs and faculty of four selected community colleges. This report provides an overview of the review process as well as detailed results. An analysis of issues emerging from the review, as well as a series of 17 recommendations, are presented under the following headings: (1) access; (2) assessment; (3) articulation; (4) curriculum; (5) instruction; (6) faculty; (7) students; (8) special students/special programs; (9) multiculturalism; and (10) the Division of Community Colleges. Two major concerns, students' lack of preparation for college-level work, and the colleges' inability to meet effectively the needs of the growing numbers of learning disabled and English-as-a-Second-Language students, are highlighted in a summation of the review. Appendixes include a list of the recommendations and of advisory committee members; the survey instrument; related data tables; and a selected bibliography. (MAB)