This technical report contains the survey forms and statistical detail of a study of Massachusetts libraries, the purpose of which was to assess the current state of library services and library cooperative activities in Massachusetts and recommend strategies to develop an action plan for the improvement of library services. In particular, the study investigates the library operational functions and services that lend themselves to resource sharing and cooperative arrangements; services to special populations; consultant services to libraries, such as labor and governmental relations, library operations, personnel development and training; communication and delivery services among libraries; and extended access to library collections through alternative means. The technical report contains detailed study results with emphasis on the current status of libraries in Massachusetts and library resource sharing. Information about library income and expenditures and library services provided was collected from public, academic, school, institutional and special libraries. The report presents data about circulation, use of automation, collection sizes, reference services, and outreach programs, as pertinent to the types of libraries studied. The report also focuses on public library use and users. The information in this report was gathered through library surveys, surveys of library patrons from 19 libraries, and cost finding studies of 16 libraries. Appendices provide copies of the six-part library survey questionnaire adapted for use with public, academic, school, institutional and special libraries; the questionnaire used for library cost finding; the user survey questionnaire; testimony on nonresident lending and borrowing and library responses to open ended questions about the needs of library patrons and the most urgent needs of the respondent's library. (KRN)