The development of information technologies such as public access catalogs and online databases has greatly enhanced access to information. The lack of automation in the area of document delivery, however, has created a large disparity between the speed with which citations are found and the provision of primary documents. This imbalance can potentially be overcome through electronic document delivery, the use of electronic documents, and the media needed to transmit them. The purpose of this study is to provide librarians with a basic resource for technologies and standards that have potential for use in electronic document delivery and to provide examples of how they may be used to perform that task. The study includes: (1) an examination of current document delivery systems and the problems that reduce speed and efficiency; (2) an overview of state-of-the-art and emerging technologies, including electronic document conversion and generation, optical storage, data communication, workstation, and printing technologies; (3) examples of how technologies described in the previous section can be integrated; (4) examples of projects that attempt to automate previously non-automated stages of document delivery and to link them in a single system; and (5) a discussion of issues involved in electronic document delivery, including intellectual property rights, scholarly communication, the outlook for developing nations, and other concerns. (Contains 188 references.) (KRN)