Designed to serve both as an activity report on Office of Management Services (OMS) progress during 1989 and a catalog of OMS services and products, this annual report focuses on the management of human and technical resources in a scholarly environment. Programs and services are reported in four sections: (1) Applied Research and Development (the Training Program for Preservation Administrators, New Staff Development program, the North American Collections Inventory Project); (2) Organizational Training and Staff Development Program (OMS Adjunct Staff, Basic Management Skills Institute, Advanced Management Skills Institute, Creativity to Innovation, Library Analytical Skills Institute, Managing the Learning Process, Management Institute for Assistant/Associate Directors, Special Focus Workshops, Video Loan Program, Consultation for In-house Programs); (3) Academic Library Program (Leadership Development Program, Preservation Planning Program, Public Services Study, Collection Analysis Project, Organizational Screening, Planning Program for Small Academic Libraries, Academic Library Development Program, Management Review and Analysis Program); (3) Systems and Procedures Exchange Center (SPEC) (SPEC Kits and Flyers, Collaborative Research Writing Program, Automation Inventory, Published Research); and (4) Priorities for 1990 (Research and Development, Academic Library Program, Systems and Procedures Exchange Center, Organizational Training and Staff Development). Concluding the report are lists of articles and presentations by OMS staff, titles of OMS publications, biographical profiles of OMS staff, the names of the Consultant Training Program participants and North American Collection Inventory Project consultants, and a list of libraries that have participated in OMS programs. (MAB)