This guide, originally written to aid in the identification and education of ethnic minority patients with hemophilia, has been published to assist community groups in a range of educational, medical, and social service outreach efforts. It begins with two introductory chapters on ethnic identity and intergroup relations. Chapter 3 offers suggestions for learning about the target community. Chapter 4 contains guidelines for locating community groups and individual clients who require education, counseling, and/or treatment. Chapter 5 discusses the use of interpreters to enhance cross-cultural communication. Chapter 6 provides practical information on working with Amish persons, Asian Americans, Black Americans, Haitians, and Hispanics. A bibliography of 67 items follows. Appendix A contains a list of assessment questions to aid the user in understanding medical systems within different cultural contexts. Appendix B contains Bloch's Ethnic/Cultural Assessment Guide, an outline for interviewers. Appendix C is a list of names and addresses of organizations serving culturally diverse communities. (DM)