A 1-year workplace literacy program was a joint effort of the Chamber of Commerce, public schools, and seven hotels in Arlington, Virginia. Participants were employees with limited English proficiency. The project resulted in the production of a manual, a video, curricula for housekeeping and food and beverage workers, curricula for more advanced hotel employees, and a set of six interactive audio computer-assisted lessons. A total of 230 employees enrolled in 26 classes. Eighty-six percent of those who completed the classes demonstrated improvement in communication skills as indicated by supervisors. (CML)