This collection of 8 papers from the Seventeenth Annual Telecommunications Policy Research Conference includes: (1) "The Measurement, Evaluation, and Encouragement of Telephone Service Quality" (S. Berg and J. Lynch, Jr.); (2) "Impacts of Deregulation and Competition on the PBX/Centrex Market" (H. Ware); (3) "The Quasi-Public Network: Issues of Pricing and Access" (B. Kahin); (4) "The New Zealand Spectrum Project: Description and Observations" (C. Jackson and R. Foster); (6) "The Total and Partial Factor Productivity of the Nippon Telegraph and Telephone Co." (H. Oniki, T. Oum, and R. Stevenson); (6) Integrated Broadband Networks: The Role of the Cable Companies" (D. Reed and M. Sirbu); (7) "Market Concentration in the Entertainment Industry" (D. Gomery); and (8) "Profiles and Testing: The New Standards Challenge" (D. Cerni). (GL)