This manual provides information for volunteers with the North Carolina Division of Youth Services. It describes the Division's history in developing correctional facilities, its philosophy and goals, and the administration of its training schools and detention centers. It cites examples of volunteer involvement in the areas of administrative and support services, public relations, maintenance, academic and vocational services, cottage life, recreation, treatment, and the chaplaincy program. It outlines who can be a volunteer and activities volunteers may be involved in, such as assisting with an on-going program, developing a program, providing "people-to-people" services, or becoming a surrogate parent. Responsibilities of volunteers are presented, including a volunteer's code of ethics, a bill of rights for volunteers,"Ten Commandments" for volunteers and for professional staff, and suggestions for relating to adolescents. A section for staff members outlines procedures for an effective volunteer program covering recruitment, screening, interviewing, orientation, training, placement, supervision, evaluation, documentation, and recognition. Three forms are appended: a volunteer application, a contract between the Division of Youth Services and the volunteer, and a volunteer job description. (JDD)