This proceeding includes 27 papers: "Tools to Support Information Delivery" (Miller); "Present Trends in European Agricultural Advisory Services" (Nitsch); "The Look of Extension in the Future" (Boyle); "Assessing Needs for Organizational Development, Staff Development, and Management during Periods of Organizational and Enrollment Decline in a Not-for-Profit, Nonformal Educational System" (Applebee); "Character of the Ohio Cooperative Extension Service as Defined by the 1987 Strategic/Long Range Planning Task Force Data Collection Process" (Archer); "Major Roles of Agricultural Extension Agents in the Agricultural Technology Delivery System in the Year 2000" (Bonanno et al.); "Relationship of Marketing Activities and Promotional Methods Used with County 4-H Club Membership in New Jersey and Ohio" (Diem); "Factors Associated with Mastery of the 4-H Professional Research and Knowledge Base" (Gerhard, Smith); "Relationship between Selected Antecedent Characteristics and the Perceived Educational Needs of Extension Agents with 4-H Youth Development Responsibilities" (Rennekamp); "Evaluation Attitudes and Practices of Ohio Cooperative Extension Service County Level Home Economists" (Blount, Gritzmacher); "Marketing Iowa Crafts" (Reilly et al.); "Needs Assessment Methods Used in Extension Home Economics Programming" (Scholl); "Evaluation of Intensive Grazing Management Users in Hawaii" (Cox); "Effect of Staff Downsizing on 4-H Summer Camp Program Implementation" (Barkman); "Determining the Degree of Success of 4-H Summer Camp Promotion and Programming" (Diem);"Organizational Commitment of Agents in the West Virginia Cooperative Extension Service" (Wright et al.); "Reducing Stress Created by Change Agent Roles and Job-Related Factors among Minnesota County Extension Agents" (Smalley, Verma); "Extension's Role in Retirement Concerns of the Maturing Population" (Marion, Iams); "4-H Impact on Alumni" (Woloshuk, Lawrence); "Development of Life Skills of 4-H Club Members" (Waguespack, Moss); "Comparison of Advantaged and Disadvantaged Populations of Adult Learners Using the Expectancy-Valence Paradigm of Motivation and Adult Learner Participation" (Van Tilburg); "Financial Management Training Needs of Extension Home Economists" (Bowen, Gritzmacher); "Role of Graduate Education on Continuing Professional Development of Pennsylvania Extension Staff" (Gregory, Cantrell); "Food and Nutrition Evaluation Practices of Ohio Extension Home Economics" (McClish, Gritzmacher); "Marketing of Select Fresh Agricultural Products in the Cleveland, Ohio Metropolitan Area" (Drake, James); "Readability of Written Mass Mailing Material Produced at the County Level of the Alabama Cooperative Extension Service" (Johnson, Verma); and "Grounding Instrumentation in Reality" (Van Tilburg, Heimlich). Discussant reactions and six poster sessions are also included. (CML)