The study examined change in the role of Director of University Services and Auxiliary Enterprises (USAE) at the College of William and Mary (Virginia) as a result of reorganization of the Business Affairs Office. A review of the literature on organizational development and higher education leadership was conducted. A questionnaire was then designed and the nine members of the administrative staff of the USAE component of the Business Affairs Office were interviewed concerning attitudes toward the role of the Director, the place of USAE at the college, and related areas. Hypotheses to determine whether the change had reached completion were formulated which compared responses of old and new components of the USAE offices and of components directly and indirectly under USAE. Findings indicated that the change in the USAE segment of the Business Affairs Office had reached completion at the time of the study. This state of completion may have been due, in part, to the fact that many of the relationships the Director of USAE had with its components probably existed, informally, before the reorganization took place. 26 references. (DB)