The needs assessment reported in this document was undertaken to identify the skills and knowledge needed in the maintenance department of Standard Steel of Burnham, Pennsylvania, so that curriculum could be developed to: (1) train most department employees for most tasks across crafts; and thereby (2) increase productivity by decreasing the time spent arranging for a number of workers on each job. The document consists of an introduction and several matrices. The introduction lists the crafts involved (riggers, pipe fitters, electricians, mechanics, tinners, hydraulics workers, instrument workers, and maintenance machinists) and describes how the skills and knowledge were identified. The matrices present: the general job sequences identified and the function of each task (safety; replace; shutdown; preventive maintenance; start-up and test; and repair, rebuild, and troubleshoot) in relation to each sequence; the areas considered general knowledge required for each craft; and the areas considered specialized knowledge required for each craft. At least half of the document consists of a separate matrix for each craft, which states what knowledge areas are needed to repair which systems. (CML)