This guide is a training plan for the clerical skills cluster of the Skills Training and Education Program (STEP), an open-entry, open-exit program funded by the Job Training Partnership Act (JTPA). In the STEP training plan, each task has its own lesson plan guide. This manual contains the following information: definitions, instructions for completing the competency chart, instructions for using the lesson plan guide, training course outline, list of modules and tasks, task assignment by exit occupations, lesson plan guides, and references and materials. The lesson plan guides, which make up the bulk of the document, include information on module, task, performance objective, performance guide, reference materials, audiovisuals, performance assignment, instructor evaluation, and learning activities. They are organized in 10 modules that cover orientation; composition skills; math, calculator/numeric keypad operations; office procedures; formatting/keyboarding operations; bookkeeping/accounting operations; shorthand/speedwriting and transcription operations; orientation to word processing and data processing; word processing operations; and data processing operations. Appendixes contain a pre-test statement, an outline of job demand characteristics and occupational group arrangements, and a competency chart. (KC)