A community assessment for literacy action was conducted in Salinas, California. Service agencies were surveyed to assess literacy programs and materials. The agencies were asked questions regarding awareness of the illiteracy problem, knowledge of existing or retired programs, and agency commitment to support of a community-wide program. Research substantiated the hypothesis that Salinas agencies in contact with the functionally illiterate population were aware that a large number of people in the community had difficulty with the English language. The agencies considered this difficulty an Hispanic problem and an individual responsibility. The agencies were aware of the programs of the Adult School of the Salinas Union High School District and considered them adequate. They were not directly involved in the alleviation of functional illiteracy and did not intend to be. Their lack of support had inhibited literacy efforts in the community. Few agencies referred individuals to Adult School programs. Almost three-fourths of the agencies identified the problem as a concern mainly in the realm of employment; therefore, they did nothing about it. A radical change in community attitude was seen as requiring dramatic media coverage as well as workshop participation. (YLB)