More than 7 million workers in the United States today use computer-based video display terminals to do word and data processing; an overwhelming number of these workers are women. Women make up most of the occupational groups identified as "administrative support," and they are particularly affected by the changes taking place in the workplace. The impact of new office technologies on clerical work is a subject of great concern to the Women's Bureau of the U.S. Department of Labor. This concern extends to a wide variety of issues posed by the electronic office, including the following: (1) quality and content of the new jobs; (2) wages and status; (3) opportunities for mobility; (4) training and retraining; (5) health and safety factors; (6) equal opportunity aspects; (7) electronic "telework" and remote office work; and (8) the quantity of jobs or clerical employment prospects. Current research suggests that clerical workers often are excluded from the planning and implementation decisions leading to technological change. Although office automation promises greater efficiency and productivity, decision makers should remember that these outcomes are not independent of the people who operate the new equipment. (KC)