This guide is intended to assist individuals involved in the development, administration, and delivery of volunteer-based community adult literacy programs. Addressed in the individual sections of the guide are the following topics: community (community assessment, learner population, program purposes, public awareness, and partnerships and networking); adult learners (recruitment, initial interviews and assessment, use of assessment data, and linking adult learners to additional resources); staff resources (determination of staffing needs, staff recruitment, staff development and evaluation); instruction and support (instructional strategies and materials, adult learner support, and quality assurance); governance (accountability, legal issues, planning, and role of adult learners and staff); management (staff, financial, office, and records management and reporting); and evaluation (program and student evaluation). Appendixes to the guide contain checklists providing guidelines for collection and maintaining descriptive and performance data as well as a list of resources dealing with adult literacy and literacy programs. (MN)