This guide is designed to assist programs in developing, expanding, or improving restitution activities for juvenile offenders. The guide is divided into five major sections. Part I focuses on the most fundamental decisions for restitution programs: program philosophy and goals, organizational structure, location within the juvenile justice system, and target population for restitution programs. In part II, three models of restitution programs are identified. The Financial and Community Service Model is described in terms of the basic process of developing, implementing, and enforcing restitution orders, and includes information about employment components and liability issues. The Victim-Offender Mediation and Service Model and the Victim Financial Restitution Model are also described. Part III of this guide concerns program implementation and includes sample forms, a checklist for restitution programming that can be used to implement new programs or to diagnose the needs of existing programs, and suggestions for getting programs started. Program management information systems and continuing evaluation that serves the informational needs of the program are discussed in part IV. Part V contains various papers on resources available to restitution programs: summaries of research findings about the effect of restitution, a review of legal issues, a discussion of employment models, information about federal assistance for restitution, and a bibliography. (NRB)