The problem of unauthorized computer software duplication impedes the production of upgraded products by software developers, who find thousands of illegal computer program copies have been made by customers who either innocently believe they are doing nothing wrong, or simply choose to ignore the law. Unauthorized duplication and use of software violates the United States Copyright Law, and unfairly deprives software developers of revenue they are entitled to receive for their work. Two kinds of violations are prevalent: softlifting and piracy. Softlifting is performed by individuals illegally making copies for their own use or use by a friend. Software piracy occurs when organizations choose consciously to encourage, or unconsciously to allow, employees to make and use illegal software copies. Reproducing computer software without authorization is a federal offense; the money paid for a software product represents a license fee for the use of one copy. Civil damages and criminal penalties can result from the abuse of this law. A more immediate repercussion of unauthorized software copying is the increase of program costs to legitimate customers, forcing them to pay for theft along with the software developers. Companies are asked to adopt software duplication guidelines and a sample policy statement on software use is provided. (JB)