This booklet was written to help persons who believe that their civil rights have been denied and who wish to file a complaint with the Federal government. In regard to discrimination because of race, color, sex, religion, or national origin, guidelines are presented for filing complaints about denial of opportunities in the areas of credit, education, employment and training, voting and housing, for denial of benefits for Federally funded programs, for subjection to police brutality, and for discrimination experienced while trying to use a public facility. Procedures for filing a complaint about discrimination because of age, mental, emotional or physical handicap, or lack of citizenship are also outlined. In addition, special circumstances pertaining to American Indians, institutionalized persons, and military personnel are briefly considered. Finally, the addresses of regional and local offices of major Federal agencies are listed. (GC)