This paper briefly describes a parent education program in a private pediatric office, including some of the concerns parents have brought to the program and their perception of the advice received. Some of the main problems include negative behaviors, toileting, developmental delays, school problems, sleeping difficulties, personality problems, peer/sibling interaction and handling parental divorce and separation. The main advice includes reassurance to the parents and instructions to ignore inappropriate behaviors; use a time-out procedure; focus more on positive behaviors; and be less punitive about negative behaviors. The implications of the data for future parent education programs are then discussed, and the following conclusions are drawn: (1) Parents want support and assistance in bringing up their children and are delighted when a service such as the one described is provided. (2) Some child-rearing techniques for specific concerns seem potentially more effective than others, although much more research is needed. (3) Parents concerned enough to call professionals about a problem are not satisfied if only told to ignore the problem. (4) Parents are most responsive when given support and told to emphasize their children's positive behaviors while easing up on their negative behaviors. (5) Parents are very receptive to professionals who call them back to follow up on a problem. (Author)