This policy manual explains computer search services at the University of Massachusetts/Amherst, University Library. The service is available to anyone willing to assume the cost of the services and able to schedule time for both the search strategy interview and the search itself. Requests for computer services are not accepted over the phone or by mail, and the actual search is rarely conducted without the requestor present. The policy manual describes the following: (1) responsibilities of the computer searcher, including scheduling appointments and interviewing, charging services to university accounts, conducting the search, attending workshops, and maintaining search aids; (2) responsibilities of the coordinator, who compiles statistics, reports to the head of reference, coordinates publicity, allocates funds, and updates data base information; and (3) responsibilities of the public services office, which include computing the cost of the searches, ordering supplies, approving publicity, and formulating new policies. (Author/AP)