This is the second in a series of four booklets describing the Child Development Associate (CDA) Project at the California State College in Pennsylvania, one of the 13 original CDA pilot programs. The focus of this booklet is on the problem solving approach used in the project. Topics discussed include: (1) the necessity for change in behavior required by competency-based education programs and prevalent barriers to competency; (2) the accountability for change in teacher performance; (3) the need for individualization in training; (4) the effects of training on the trainer and trainee; (5) problem solving cycle illustrative of the process of behavior change; and (6) strategies for change (value clarification, self affirmation, educational encounters, and goal achievement through objectives). (SB)