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ERIC Number: ED128655
Record Type: Non-Journal
Publication Date: 1976
Pages: 167
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
Improvement in the Quality of Worklife and Productivity: A Joint Venture Between Management and Employees. Final Report.
Glaser, Edward M.; And Others
A 3-year research project conducted at a new pharmaceutical manufacturing plant was designed to determine whether quality of worklife (QWL) consultation provided to a new plant during its planning, staffing, organizing, and initial operation would contribute to improved job satisfaction and productivity as compared with a long-established, more traditionally managed plant in the same company making the same products, but not receiving QWL consultation. The report describes developmental events, prevailing conditions relevant to consulting efforts, and outcomes of those efforts, and the question of why one major segment of the plant (quality assurance) seemed better able to sustain the QWL effort than the other major segment (production) is analyzed. Implementation of project concepts is reported to be limited by the organization's financial problems (those related to adjustment to new ownership, and technical difficulties); nevertheless, positive outcomes are reported in terms of satisfactorily meeting production goals, ego-involvement of the workforce, comparatively low absenteeism, and the plant's survival of the frustrations of start-up delays. Recommendations are made for future efforts to achieve both enriched quality of worklife and improved business effectiveness/efficiency. (TA)
National Technical Information Service, Springfield, Virginia 22151
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: Employment of Training Administration (DOL), Washington, DC. Office of Research and Development.
Authoring Institution: Human Interaction Research Inst., Los Angeles, CA.
Grant or Contract Numbers: N/A