This report describes an interactive cable television system to deliver social services to senior citizens in Reading, Pennsylvania. The first section examines the process through which the interactive system was established. The technological components of the system are described in the second section. This is followed by a brief review of the programing during the early months of the system's operation. The last two sections describe the design and administration of the survey research and the conceptual framework for examining the community impact. The data collection techniques developed to analyze costs and effectiveness of the system are then discussed. (CH)