The two words, "communication"--defined as the sharing of experience--and "process"--referred to as the movement of interrelated events or actions toward an identifiable goal--may be usefully viewed together as the goal-oriented combination of variables designed to produce at least a single communicative event. In an organizational setting, the assessment of this process, seen as a behavioral system, lends itself to the use of a systems approach. This approach facilitates the unification of divergent findings in almost any field of knowledge. Two of the many ways in which a systems approach might profitably be employed in organizational communication are in the assessment of communicative problems and in the area of systems management. (JM)