This two-volume report describes three 8-hour training packages designed to provide trainees with some of the knowledge and skills necessary to function effectively as educational change agents. These modules, described in volume 1, can be adapted to include information from the client system's change activities for use in several of the training sessions of each module. The modules focus on building collaborative relationships between change agents and clients and on gaining acceptance of planned changes. The first module illustrates the six stages of the problemsolving process and assists participants to identify the factors and forces that should be taken into consideration at each stage. The second module focuses more specifically on the knowledge and skills relevant to building and sustaining a relationship with a client system. The third module addresses the variables that should be considered when the change agent is gaining acceptance for an innovation in a system. The training modules are composed of a series of activities for both cognitive input and experiential skill practice and can be used with groups of from 15 to 100 people. Volume 2 is comprised of seven appendixes that contain the evaluation design plan and materials, as well as materials for each of the three modules. It also includes evaluation data and feedback from field tests and the checklists used in all modules. (Author/DN)