Describes the development of an on-the-job training program in the air conditioning and electrical shops of the University of North Carolina at Charlotte. The 1-year programs include a daily job training report, a formal one and one-half hour weekly training session using a correspondence course outline, and weekly 15-minute review sessions by…

Presents the National League of Nursings' annual report of salaries of registered nurses employed by official and nonofficial agencies and boards of education; data is given for type of agency, position classification, geographic area, population size, and other personnel. (Editor/TA)

Investigated coping strategies for dealing with role conflicts among returning women students (N=92). Found that professional and nonprofessional women used different coping strategies for different conflicts. Indicated that professional women experienced more intense conflicts between roles as employee-home maintenance person and employee-parent…

Describes legal problems and issues and reviews court cases involving noninstructional school personnel that have arisen in Ohio, which has no state law governing collective bargaining for public employees. (JG)

This book presents 13 papers which address theoretical and practical issues concerning support staff at British institutions of higher education. The papers are: (1) "Induction and Appraisal: Vital or Simply a Burden?" (Bob Hardwick); (2) "Quality Assurance and Service Delivery" (Celia Whitchurch); (3) "Teams, Team Working…

An analysis of the selection and training processes and methods used to integrate the nonprofessional into the agency structure shows that such methods generally result in a loss of the valued skills. The author discusses methods for maintaining these skills and concludes that compartmentalization is a viable short run approach. (Author)

The authors discuss the need for alternative techniques in mental health programs in the schools in both prevention and intervention, review findings on the effectiveness of preschool programs, and present a rationale for school-based prevention programs using non-professional personnel and a multi-disciplinary approach. (IM)

Describes a study that used a nonobtrusive methodology to determine the effectiveness of an information desk staffed by graduate students and nonprofessionals in an academic library. Relationships that were found between the level of staff members and the quality of reference services are described, and the implications for staffing patterns and…

Describes a study conducted at the Brigham Young University Library that examined the quality of reference service provided by students and department assistants, the adequacy of the training program, and the effectiveness of the system of referring patrons to subject specialist librarians. Recommendations for improving training programs and…

Provides basic information about disabled students for school support personnel: bus drivers, custodians, food service personnel, and school secretaries. Defines disability terms in layman's vocabulary. Addresses maintenance of least restrictive environment, basic skills for dealing with disabled students, and specific responsibilities of each…

Examines historical reasons for the reference desk and workers to establish how reference work has been circumscribed, describes how it has evolved, and attempts to define perimeters between tasks and duties of paraprofessionals and professionals. Highlights the Williamson Report (1923) on training for library services and considers how practices…

Reflects on the personal experiences and research that lead to the idea of recruiting avocation teachers in Jewish supplementary schools. Raises provocative questions about the possibilities and limitations of avocational teachers as a vehicle for improving the quality of these schools. (DSK)

Discusses methodology of gender equity studies on noninstructional employees of colleges and universities, including variable selection in the multiple regression model and alternative approaches for measuring wage gaps. Analysis of staff data at one institution finds that experience and market differences account for 80 percent of gender pay…