Purpose: The purpose of this study is to better understand factors related to turnover intention (TI) and job satisfaction (JS) in the information technology and engineering sectors. Specifically, this study investigates the role of workplace learning opportunities (WLO) afforded by the environment and individual's subjective career success (SCS).…

A host of scandals related to poor leadership in higher education has been reported in recent years, ultimately leading to leader turnover at the highest levels of the organization. But just how common is destructive leadership in U.S. higher education? This study sought to answer that question and others through descriptive, quantitative research…

This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…

This paper reports on research conducted with staff employed in the Australian higher education sector during the COVID-19 pandemic. The sector has been significantly impacted, particularly those institutions heavily reliant on revenue from international student enrolments. Universities moved swiftly to introduce cost-savings measures such as,…

Purpose: This research aims to understand whether and how the perceptions that employees build and share over time about training activities and opportunities at work are linked to the knowledge management processes within the organization. This study aims at measuring how different levels of job training satisfaction are linked to employee…

Professional burnout is a growing concern in campus activities units. We have collected several anecdotal reflections from student affairs professionals, which we share to illustrate how the dimensions of exhaustion, cynicism, and a lack of self-efficacy can show up in our daily work. We will provide suggestions reexamining organization structures…

Professional and support staff provide the labor that enables the very function of the university, yet they are omitted from formal governance structures. Further, their perspectives are underrepresented in the campus climate body of literature despite growing calls to incorporate staff into campus climate studies (Hart & Fellabaum, 2008;…

Educational leaders are being called as activists to achieve equity in schools and transform inequities through social justice initiatives. Whereas research exists in support of social justice leadership in education, research that intersects the work of current DEI leadership and the relevance of trust to pursue DEI initiatives is wanting. Trust…

School social workers face domestic violence, trauma, social violence, and mental and emotional health problems in their work context. Indeed, compassion fatigue results from professionals' continuous exposure to these problems. This study explored school social work professionals' perceptions of compassion fatigue. For this, the following…

This article discusses a specific subset of results from an exploratory survey deployed in September 2021. Quantitative and qualitative results of this exploratory survey were considerable, and as such, this article focuses on question responses related to library workers' perceptions of themselves and others during times of change and views of…

There is a lack of research on institutional e-accessibility and transfer-credit-software adoption and how these technologies impact college students and professionals. Accordingly, this study explores how adopting technology products can improve the transfer process experience for transfer admission counselors and students. In doing so, the study…

The evolving role of the school counselor reflects a commitment to supporting the holistic development and well-being of all students, addressing the complex challenges they face, and creating learning environments where every student can thrive academically, socially, and emotionally. School-based mental health programs and strategies are…

Institutional Advancement (IA) professionals employed in higher education institutions play a critical role in building relationships with external constituents that lead to philanthropic support for strategic priorities. While IA activities have been part of the fabric of higher education since the 18th century, IA has only been a recognized…

The purpose of this study was to describe how frontline student service professionals in Western Canadian higher education describe their personal engagement at work, through the lens of Kahn's (1990) theory of employee engagement and psychological dimensions of meaningfulness, safety, and availability. It was motivated by the prospect that…

This study explored the rationale and significance of integrating speech-language pathologists (SLPs) into the assessment and remediation of dyslexia, traditionally the domain of general and special education teachers. Drawing on their unique qualifications in language-related areas, such as phonology, syntax, and semantics, SLPs have emerged as…