This paper discusses the results of a case study exploring perceptions of selected administrators and instructors at a Ukrainian state institution regarding the effectiveness of the Bologna Process at their institution. Data were collected from focus group interviews with five volunteer instructors involved in the implementation process. The…

This article describes similarities and differences between public and private postsecondary two-year colleges and offers suggestions to prospective students on factors to consider when selecting a two-year school. The types of schools are compared in terms of their missions, degrees offered, academic programs, faculty credentials, accreditation,…

Applied research at Canada's colleges and institutes has expanded rapidly over the last five years. This report provides an overview of the current context and positions colleges and institutes as key players in Canada's innovation system. The report builds upon findings of previous research and reports on the results of the 2009-2010…

The "Student Evaluation of Instruction" (SEOI) was administered to all full-time and part-time faculty. Approximately 121,184 surveys were sent out in (5,346) envelopes; 78,310 surveys were returned to the Office of Institutional Research. The return rate for the SEOI packet envelopes was 96%. The response rate for the survey was 65%.…

In this article, the author argues that current strategies to study and understand students' identities fall short of fully capturing their complexity. A multi-dimensional perspective and a mixed-methods approach can reveal nuance that is missed with current approaches. The author offers an illustration of how mixed-methods research can promote a…

This article describes how public engagement was incorporated into a research university's current Academic Plan, how the public engagement metrics were selected and adopted, and how those processes led to subsequent strategic planning. Some recognition of the importance of civic engagement has followed, although there are many areas in which…

Institutional research (IR) is a multifaceted function, occurring at many levels and in many types of settings, addressing numerous audiences, and embracing an almost infinite array of topics. The IR community is well served by understanding the role that consultants play in the panoply of postsecondary education. With the growing complexity and…

The world of policymaking on the campuses of colleges and universities is messy, ambiguous, and contested. In this complex environment, which Kingdon (2003) has aptly called a "policy soup," the role of institutional research is often not only to provide answers to existing policy questions but to produce information to help transform…

Producing analyses that are accurate, timely, and simple is a constant challenge for institutional researchers. The stakes are high: when the analysis is incomplete, arrives too late, does not adequately address the question, or is simply too much to comprehend, decision makers fall back on anecdotal thinking or gut-level reactions that can lead…

The aim of this article is to contribute to understanding of the issue raised when executives do action research in their own organizations for doctorates. There are a number of significant challenges for those executives considering action research in their own organization, which are explored under the headings of, preunderstanding, role duality…

Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…

This paper intends to construct a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research. Then it is followed by…

This report is a summary of projects and activities completed by the British Columbia Council on Admissions and Transfer (BCCAT) during the period April 1, 2008 to March 31, 2009. Its purpose is to inform the Council of Ministers of Education, Canada (CMEC) of the steps taken in British Columbia to improve student mobility and credit transfer in…

In late 2006, SDN Children's Services, an Australian not-for-profit provider of services for children, families and communities, engaged a research team that was "embedded" within the organisation for 1 year. This action represented a significant investment of resources, such as staff time and organisational funds, and demonstrates SDN's…

Whereas community colleges and for-profit institutions both provide postsecondary educational opportunities, they are different in a host of dimensions. This brief describes some of those differences--not to win a debate or suggest public policy, but to show why comparisons made between the community colleges and for-profit institutions are more…