This study reflects on an institution of higher learning's study to determine the satisfaction and importance values of questions that relate to services rendered by the institution. This institution's Academic Plan and its teaching and learning strategies underpin theoretically socio-constructivism. This study was conducted from an invitational…

While longitudinal research within the field of writing studies has contributed to our understanding of postsecondary students' writing development, there has been less attention given to the discursive resources students bring with them into writing classrooms and how they make use of these resources in first-year composition courses. This…

This discussion constructs a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research and then introduces the…

This article highlights the role of sustainability appraisal for Higher Education Institutions (HEIs). Traditional HEI appraisal systems lack a way to assess the integration of sustainability principles reflecting societal needs with the consequences of research, education and management of HEIs. Two appraisal systems are discussed. The Austrian…

This dissertation explores the nature, applicability and usefulness of social contract theory, and the resulting compact between higher education and society as a way to understand the growth and development of higher education in the United States. The goal is accomplished with an in-depth look at two different universities in the state of…

This chapter describes the system office for community college institutional research in California. As the system IR office for the largest community college system in the nation, it is often looked to as a leader for other states and community college IR systems. The author notes the office's administrative environment, its staffing and…

Institutional autopsies can teach much about why learning centers fail the test of time. St. Augustine Junior College in north Florida, the brainchild of Dr. George Apel, was begun in 1942 and ended seven years later in 1949. The purposes of the short-lived college are identified for discussion in this paper. Also identified are the reasons for…

The education of doctoral chemists contributes to the chemical research enterprise and thus to innovation as an engine of the economy. This quantitative analysis describes trends in the production and diversity of chemistry Ph.D. degrees in the top-50 U.S. Ph.D.-granting departments in the past two decades. Time series data for individual…

Governments in many countries have funded independent agencies to undertake quality audits of higher education institutions. Such agencies ensure that universities and other higher education providers have effective systems and processes to assure quality assurance in core and support areas. While external quality audits have been in place for a…

The U.S. federal government identifies many science, technology, engineering, and math (STEM) majors as "areas of national need" that are "crucial to national innovation, competitiveness, and well-being and in which not enough students complete degrees." Underrepresentation of women in STEM in the United States has economic…

Community colleges are complex organizations and assessing their performance, though important, is difficult. Compared to four-year colleges and universities, community colleges serve a more diverse population and provide a wider variety of educational programs that include continuing education and technical training for adults, and diplomas,…

Purpose: This paper aims to focus on the changing nature of quality assurance systems within the sixth form college sector. Design/methodology/approach: Ten sixth form colleges were surveyed across England and staff from varying levels within college hierarchies questioned about how quality assurance systems were implemented. Research involved…

Multilevel modeling offers researchers a rich array of tools that can be used for a variety of purposes, such as analyzing specific institutional issues, looking for macro-level trends, and helping to shape and inform educational policy. One of the more complex multilevel modeling tools available to institutional researchers is cross-classified…

This study provides a multilens examination of the diversity of full-time faculty in the United States across 11 institutional types derived from Carnegie classifications, by the intersection of race/ethnicity, citizenship, and gender and to make comparisons across time. Whereas few other studies have assessed faculty diversity for the for-profit…

The sophisticated analytical techniques available to institutional researchers give them an array of procedures to estimate a causal effect using observational data. But as many quantitative researchers have discovered, access to a wider selection of statistical tools does not necessarily ensure construction of a better analytical model. Moreover,…