Despite increases in access to education in recent decades, student learning remains a huge challenge, with 250 million children around the world still unable to read or write (UNESCO 2015). Controlling for socioeconomic factors, teaching is well established as the most important school-based determinant of student learning (Hanushek and Rivkin…

Purpose: Providing quality service is the goal of many service providers and higher education institutions are not exceptional. However, service failure may occur from time to time which may eventually lead to customer dissatisfaction with the service rendered. The purpose of this paper is to examine service failure incidents in higher education.…

Survey-based experimental methods are increasingly used in the social sciences to study, among others, attitudes, norms, and fairness judgments. One of these methods is the factorial survey experiment (FSE or vignette experiment) in which respondents are confronted with various descriptions of situations that differ in a discrete number of…

Purpose: The purpose of this paper is to examine the relationship between skills and employability of business graduates. The study also examines the moderating effect of 'social mobility factors' in the 'skills-employability' relationship. Design/methodology/approach: A quantitative positivist approach was undertaken to test the hypotheses.…

This paper analyses student views on an e-learning intervention that incorporated a content development tool and computer algebra systems, aimed at improving performance and applicability of mathematics knowledge. The study deliberately relied on open source tools, with high usability both online and offline, that can be customized to address the…

Electronic learning (e-learning) plays a significant role in improving the efficiency of the education process. However, in many cases in developing countries, technology transfer without consideration of technology acceptance factors has limited the impact of e-learning and the expected outcome of the education process. Therefore, this shift in…

Integrating gamification in the learning process has become a significant factor in the success of teaching, learning, and research in higher education. Education can leverage gamification by enhancing learning management systems to make learning enjoyable and engaging for students. We, however, lack the underpinnings into factors affecting the…

Adult numeracy and literacy skills are key to transforming lives, promoting social inclusion and contributing to sustainable societies. Achieving an optimal return on investment with regard to the development of adult skills and competencies requires the collation of comprehensive data to assess what people know, what they do with what they know,…

Despite the increased research interest on the implementation of Open Book Open Web exams in developed countries, there has been very little systematic studies that investigated the difference in gender experience and the cognitive process that could affect attitude towards OBOW exams compared to the traditional ones in developing countries. This…

Purpose: In today's educational landscape, technology has become an undeniable force in shaping pedagogical approaches and even the definition of learning itself. But this path contains many obstacles. Within the higher education ecosystem, the digital divide -- the disparity in access and use of technology -- is proving to be a significant…

This paper takes inspiration from the Indigenous Fijian practice of 'curui' -- weaving or patching together -- as a metaphor to explore connections between climate justice, gender equality, and education in Fijian policies and practices. The paper argues that neither gender equality nor education can be 'silver bullets' for the huge challenges…

Many American social work education programs now offer study abroad components, which provide significant advantages to students, including cross-cultural exposure, personal and professional development, and preparation for a globalizing profession. However, multiple ethical challenges are presented when North American (often White) students…

International mobility programmes, both in-person and virtual, aim to build human capital. Though there is evidence of their impact on skill development, there is scant research on career and professional benefits. Moreover, because virtual mobility is a new concept, there has been little investigation into how this mode affects the perceived…

High unemployment rates in many developing countries have prompted research to focus on sustainability and inclusiveness of employment in line with the sustainable development goal target 8.6. The democratic republic of Congo (DRC) in sub-Saharan Africa experiences one of the highest youth unemployment rates owing to its long-term socio-political…

The issue of inclusion of persons with disabilities in the educational and employment sectors has been the subject of significant debate. As a result, this paper seeks to offer an overview of this issue in terms of current literature, relevance, and policy in the country of Trinidad and Tobago. The contributing authors for this critical issue…