The present study investigates the hypothesis that the traditional positive relationship between expertise and item organization during recall depends on the degree of domain-relevance of the criteria used to assess item organization. The hypothesis was tested on a beverage list recall task by comparing experienced waiters, beginner waiters and…

The communication activities described in this guide for Spanish-speaking students emphasize functional competence over passive knowledge and focus on verbal strategies which enable students to interact. Communicative competencies are highlighted through stress on developmental levels (listening, speaking, reading, and writing) and nonverbal…

In a recent survey of continuing and professional education leaders, the University Continuing Education Association (UCEA) reported that marketing budgets are steadily rising with institutions spending an average of $319 million on an integrated marketing mix that targets would-be students. What the numbers do not tell is the potential benefit of…

Purpose: The paper seeks to show the contextualisation of call centres as a work-specific ethnographically and culturally based community, which, in turn, influences pedagogical practices through the encoding and decoding of cultural texts in relation to two logics: cost-efficiency and customer-orientation. Design/methodology/approach: The paper…

This article explores variation in address in contemporary Swedish in Sweden-Swedish and Finland-Swedish. The research is part of a large-scale Australian project on changes in the address systems of French, German and Swedish. The present article focuses on results from 72 social network interviews conducted in Sweden (Gothenburg) and Finland…

Adult education and ICT (information and communication technology) are intrinsically linked and ICT infiltrates every part of our lives. As those who have grown up and been educated in the ICT age become more prominent in society those who were not find themselves with the distinct possibility of becoming second-class citizens if not so already.…

A study of the labor exchange performance of the Employment Service showed that even after adjusting for differences in economic and demographic conditions, local offices and states varied greatly in their ability to place applicants in jobs. The performance measures examined were placement rate, permanent placement ratio (defined as the…

This Oklahoma curriculum guide contains six units. Each instructional unit includes some or all of these basic components: performance objectives; suggested activities for the teacher; pretest; handouts; information sheets; transparency masters; assignment sheets; job sheets; practical tests; written tests; and answers to pretest, assignment…

This document contains two essays: "Toward a High-Wage, High-Productivity Service Sector" by Lester Thurow; and "Service Sector Wages, Productivity and Job Creation in the U.S. and Other Countries" by Louise Waldstein. The first essay analyzes the recent and currrent U.S. economy under headings called Growth Nodes, Falling…

The development of instructional ability in workers already skilled in their own craft is a major feature of the Board's training policy. Training packages for this purpose are described, as are more recent developments of new methods for training and development at the management level. (SA)

Education for public service programs is a good example of the successful fusion of traditional vocational and academic disciplines. (Editor)

From a master's thesis by the senior author in partial fulfillment of the requirements for the Master of Arts degree in counseling at the University of Illinois.

The publication, a catalog describing Federal agency recruiting and career information activities, is intended as a desk reference for college counselors and placement advisors working in the area of government placement. To be most helpful, it should be used as a companion piece to other Federal career literature such as the Federal Career…