THE FOLLOWING IS THE FULL TEXT OF THIS DOCUMENT: Today there are over 900 on-line data banks available for public access. Most microcomputers can use them through the aid of a modem and communication program. Major public information utilities that offer access to these on-line data bases are growing and expanding. The Source, a data base utility…

Presents a method for determining the number of days on which questions must be counted in order to achieve a given precision and confidence in reference statistics. (Author/PF)

A draft report, designed to provide direction for reference service, prepared by the Standards Committee, American Library Association. (PF)

The pathfinder format (which includes topic definitions, subject headings, classification numbers, introductory sources, reference works, and documents) is used in teaching reference work in specific subject areas. (LS)

This manual, prepared for the UCLA Law School Library, outlines sample policies, procedures, and rules for a law school reference department. The manual consists of (1) a discussion of patron categories and priorities; (2) a statement of the kinds of services to be offered; (3) determination of the means of providing these services via procedures…

Describes the experience of the University of Pennsylvania Libraries with computerized searches. (PF)

To assist researchers, practitioners, and students in locating journal articles, books, papers, and reports relevant to all aspects of document design, the Document Design Project staff at Carnegie-Mellon University (CMU) is designing and building a computerized reference library using the operating system ZOG. The library will include material…

The three papers presented at the Program Meeting of the Interagency Council of Library Tools for Nursing at the 1969 Convention of the National League for Nursing are: (1) Library Service for the Hospital Nurse by Jane M. Fulcher, (2) Library Service for the Public Health Nurse by Eleanor E. Lefson and (3) Health Services Libraries as a Community…

The resources of thousands of books and pamphlets are housed in countless libraries throughout the United States; librarians codify, classify, and circulate these materials in ways that are often mysterious to library users. There are many ways to reduce this element of mystery: effective service at the reference desk; prominent signs and…

Despite the frequency with which library reference services are evaluated, there is a dearth of guidelines for the operation and evaluation of reference services. An American Library Association committee investigated the issue and made recommendations for improved reference operations, but the nature of information retrieval is rapidly changing,…

This description of the process used and the problems encountered by an amateur super 8 film maker in producing a 13 minute film on a limited budget for use in formal library instruction at the University of California at Berkeley, provides practical advice to prospective film makers contemplating a similar project. The film uses animation to…

Contains the text of the American Library Association Reference and Adult Services Division's guidelines entitled "A Commitment to Information Services." (PF)

An evaluation of the reference referral program at the University of California Library at Santa Barbara was conducted by a committee of the Librarians Association of the University (LAVC). This committee designed a referral form, a plan for its use, and a methodology for evaluating the program. Conclusions are complex and raise more questions…

Today's library users prefer a less formal relationship with the reference librarian. Library schools are responding to this trend by offering courses in communications strategy. Library researchers recommend sensitivity training for librarians. (JAB)

The purpose of this study is to review communication theory models and some of the literature from philosophy and linguistics in an attempt to supply a rational explanation for the generality of opening reference questions. (Author)